The Role of Customer Service in Customer Acquisition
Customer service is not just about solving problems—it's a vital component of customer acquisition. In today’s highly competitive market, the way a business interacts with its customers can make or break its chances of acquiring new clients. Exceptional customer service builds trust, fosters loyalty, and transforms satisfied customers into brand ambassadors who help attract new business. As companies strive to expand their customer base, understanding the critical role of customer service in customer acquisition has never been more important.